Solved: Microsoft Outlook Inbox Repair Tool Not Responding- ScanPST Issue

Are you in search for a perfect solution to resolve ‘Microsoft Outlook Inbox Repair tool not responding’ issues in your system? There are cases when ScanPST.exe not responding during repair of PST files of MS Outlook 2019, 2016, 2013, 2010, 2007, 2003 versions. Anyway, you are in the right article; it describes the exact symptoms and its solution to resolve the issue quickly.

Microsoft Outlook is a widely used email client that comprises many security and stability features. It uses PST file (Personal Storage Table) to saves all its data items like emails, contacts, calendars, tasks, journals, etc. However, the PST file is prone to corruption due to various reasons.

Oversized PST file, abrupt system shutdown, network file sharing, and malicious virus attacks are some major factors that are responsible for the corruption of PST files. All these issues require a quick response because they may take users to permanent data loss conditions.

Well, to resolve all such PST corruption issues, Microsoft Outlook equipped with an inbuilt utility called Scanpst.exe (Inbox Repair Tool). This tool works to fix most of the temporary glitches and other minor errors that makes the Outlook PST file inaccessible. The Scanpst.exe inspects that all the tables associated with folder are in the proper manner or not. Also, it verifies that the table contains the desirable messages or not. It simply examines the file structure and repairs all the errors that are encountered while cross-checking.

Quick Solution

However, sometimes while fixing the corrupt PST files, the current window freezes and stops responding. In such situations, users search for a solution to fix Microsoft Outlook Inbox Repair tool not responding issue? Well, to fix this issue, we must know about the main causes behind it. Still, if you are searching a quick expert solution to repair corrupt Outlook PST files, then reliable commercial software like Outlook PST Repair Tool is the best effortless method available.

Microsoft Outlook Inbox Repair Tool Not Responding

Why does ‘Outlook Scanpst.exe Not Responding’?

The Scanpst.exe is an ideal way to fix minor corruption issues like Header corruption. Still, this inbuilt tool has many limitations:

  • Cannot repair large sized Outlook PST files
  • Cannot repair severely corrupt PST files
  • Unable to fix critical error messages, i.e., “Unknown error 80040801”
  • Cannot retrieve deleted Outlook emails (both intentional or accidental)
  • Unable to get the location of Scanpst.exe
  • Takes a lot of time to repair damaged PST file
  • Sometimes fails to identify the corruption issues

1

Ways to Resolve Microsoft Outlook Inbox Repair Tool Not Responding Issue

Microsoft Outlook users facing ScanPST.exe tool not responding issue while repairing Personal Storage File (PST) files can be resolved by following different ways.

1: Re-install Outlook or Update Inbox Repair Tool

Installing Microsoft Outlook once again is a quick solution to resolve Inbox repair tool not responding in Outlook 2007 and other versions. One can also fix this error via updating Inbox repair tool as per the installed Outlook version.

2: Create New Outlook PST File

To resolve the mentioned issue, one can create a new PST file. After that, copy the data of old PST into new PST. Doing this will allow viewing the content of PST file again.

Note: This method is applicable only if you are able to open corrupt PST file.

3: Check Size of Outlook PST File

If Outlook PST exceeds its size then, Outlook Inbox Repair tool fails to repair it. To avoid this irresponsive condition, we have to compact the size of Outlook data files. Now, opt the method according to the installed Outlook version:

For Outlook 2007

  1. Navigate to the File tab and click on Info >> Info
  2. Then, click on Account Settings >> Files
  3. Choose PST file
  4. Select Settings >> General Tab
  5. After that, click on Compact Now

For Outlook 2010 and 2013

  1. Hit a right-click on the Personal Folder
  2. After that, select Data File Properties >> Advanced >> Compact Now

The location of PST file varies in different versions of Outlook. Find the PST file according to installed Outlook version:

Outlook 2007

  • C: >> Program Files >> Microsoft Office >> Office12

Outlook 2010

  • C: >> Program Files >> Microsoft Office >> Office14

Outlook 2013

  • C: >> Program Files >> Microsoft Office >> Office15

Outlook 2016

  • C: >> Program Files >> Microsoft Office >> Office16

An Automated Approach to Repair Corrupt Outlook PST

An Outlook PST contains many important Outlook data items such as emails, contacts, calendars entries etc. Repairing corrupt PST via Inbox repair utility is a time-consuming process. Also, sometimes it displays an error prompt that says the Microsoft Outlook Inbox Repair tool not responding. Thus in such cases when ‘ScanPST.exe stops responding’, we recommend users to use a trusted third-party tool to fix corrupted PST files.

This tool is one such eminent software that can repair damaged Outlook PST files and save recovered data in multiple file formats. The tool is capable to repair PST with both major and minor corruptions. Also, it can repair and recover multiple PST files in Batch. There are no PST file size restrictions imposed by the software. One can easily recover password-protected corrupt PST files with the help of this prominent utility. The best feature about this application is, it is compatible with all versions of MS Outlook and Windows OS.

Also Read: Outlook Running Slow in Windows 10

Concluding Lines

In the above blog, we have discussed that what to do if Microsoft Outlook Inbox Repair Tool is not responding. Here, we have compiled some easy and cost-effective workarounds for the same. However, what if manual methods also fails to resolve this Outlook ScanPST.exe not responding issue. Well, in that case, one can opt for the mentioned automatic solution. This third-party tool will fix the PST file corruption even without any data loss.